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The app does not show my balance. What should I do?

First of all – don’t panic. Then check your internet connection. Then check the status of the API keys and wallets you’ve connected to the app. Most probably, the problem lies there. Then check the list of the recent orders and transactions. If you still did not find the problem – contact our support and we’ll help you.

REMEMBER – Good Crypto doesn’t store your funds and doesn’t require withdrawal rights for your API key to manage your orders and positions.

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October 19, 2020

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